Beyond close vs. distant ties: Understanding post-service sharing of information with close,exchange, and hybrid ties

Customers' post-service sharing of information (PSSI) occurs with a range of social ties typically conceptualized in terms of closeness/tie strength. We extend this research by orthogonally crossing the dimension of closeness with exchange to define close, exchange, and hybrid ties. Study 1, a survey of actual PSSI behavior, supports our conceptualization regarding the dimensions of closeness and exchange defining audiences for PSSI. Study 2, a survey of PSSI intentions, further supports the significance of this extended conceptualization by showing that a model with close, exchange, and hybrid ties has a significantly better fit than a model with only close ties. We provide further evidence of the significance of these three ties by showing that service outcome and process have distinct effects on PSSI to each social tie. Satisfaction has a non-linear effect on PSSI to close ties, and positive and negative linear effects on exchange and hybrid ties respectively. Further, satisfaction is the sole predictor of PSSI to close ties, whereas satisfaction, provider status and customer power interactively drive PSSI to exchange and hybrid ties. Thus, considering close, exchange, and hybrid ties enables a more comprehensive understanding of PSSI.     

服务贸易对浙江经济增长影响的实证分析

本文实证检验了服务贸易对浙江GDP增长的影响,发现浙江服务贸易出口会促进经济增长,进口则会制约经济增长。而且出口、进口均是GDP增长的格兰杰原因。在尝试性地对这些结果进行相应解释的基础上,提出了发展服务贸易、促进浙江经济增长的建议。     

基于Web Services的PDM系统的研究与实现

随着Internet技术的发展,基于WEB的PDM系统必然成为未来发展的一种趋势。介绍了基于Web Services的PDM系统的体系结构、功能及其具体实现方案,并最终实现了该系统;在Web Services基础上的PDM系统有着普通B/S和C/S模式不可比拟的优势,在系统建设和实际效能方面,基于Web Services模式的应用更具先进性。     

The use of the postal questionnaire in accounting history research

This methodological article discusses the first project in accounting history to use the postal questionnaire as a research tool. The historical context was the changing nature of the company audit in Britain, and this article outlines the process by which the questionnaire was devised, the stages through which the project developed, the data that were collected, and how these were analysed and interpreted. A significant innovation was to sample, in equal proportions, accountants who qualified in each decade from the 1920s and 1930s down to the 1980s, and direct the questioning toward their early training and careers, thereby generating historical trends in the responses. Some of the results of the survey are given here by way of illustrating the weaknesses and strengths/costs and benefits of the technique in comparison with oral history and traditional documentary sources.     

Planning food services for a campus setting

Providing appropriate food services in a campus setting is increasingly important due to more demanding customers and because clients have less time to go off-campus when they need to eat. Using a university campus as an example, this research looks at customer satisfaction with existing food services and explores various methods for determining where to locate new facilities. This campus currently has great needs for additional food services, and it is shown clearly where additional food services are required. Also, the methods used are compared in terms of their effectiveness in finding the solution.     

基于Web Services的财务管理信息系统研究

随着经济全球化进程的不断深入,企业在开展财务管理信息化过程中碰到了许多问题。本文提出利用WebServices技术来解决财务集中管理和财务业务协同工作问题。首先分析了存在的问题,然后介绍了WebServices技术,最后对系统的体系结构、功能和需解决的关键问题等进行了论述。并且以.NET为开发平台,充分运用Internet技术和Web服务技术,建立了基于Web服务的企业应用模式,利用B/S模式实现了会计核算与财务管理的信息化。     

SERVCON: development and validation of a multidimensional service convenience scale

As customers have demanded greater convenience in service exchanges, researchers have responded by incorporating the convenience construct into their conceptual models and empirical studies, but a comprehensive, formally validated measure of convenience remains lacking. This study conceptualizes service convenience as a second-order, five-dimensional construct that reflects consumers’ perceived time and effort in purchasing or using a service. Service convenience dimensions are salient at different stages of the purchase decision process. Given this conceptualization, the study presents the development and validation of the SERVCON scale, a comprehensive instrument for measuring service convenience. The five dimensions are independent within a nomological network that illustrates distinct antecedent and consequent effects, and the results reinforce the multidimensional representation, offering insight into the distinctive relationships between each service convenience dimension and its antecedents, such as competitive intensity, and consequences, such as repurchase behavior. The findings help researchers and managers understand a fully conceptualized convenience construct and facilitate the measurement of convenience in future empirical studies.     

用反木桶定律探析邮政物流的利益点

从管理学木桶定律的角度,分析了邮政物流发展所具有的优势,探讨了邮政体制改革后邮政物流发展的利益点。     

Threshold cointegration and nonlinear adjustment between goods and services inflation in the United States

In this paper, we model the long-run relationship between goods and services inflation for the United States over the period 1968:1–2003:3. Our empirical methodology makes use of recent developments on threshold cointegration that consider the possibility of a nonlinear relationship between the two inflation series. According to our results, the null hypothesis of linear cointegration would be rejected in favor of a two-regime threshold cointegration model. Consequently, we could expect a cointegrating relationship only when the divergence between services inflation and goods inflation is above the threshold point estimate.     

教务管理系统的开发与.Net Web Services应用

介绍一种采用B/S与C/S相结合实现教务管理系统的方案,用面相对象设计和可跨平台、跨系统调用的WebService来架构该系统。